Franchise · SBA lending record
MASSAGE ENVY: how its 309 SBA loans actually performed
Other Personal Care Services · 344 units financed with SBA 7(a) loans since 2010 · 84 lenders have funded this brand.
Defaults run above the SBA-wide average
18 of 309 seasoned SBA loans charged off — 5.8%, against 5.7% across all SBA 7(a) loans.
See the 18 charged-off loans behind this number — every one, straight from the federal recordShow list ↓Hide list ↑
| Business | Location | Charged off | SBA loss |
|---|---|---|---|
| Body Check, Inc. | Santa Ana, CA | 2018 | $1,320,648 |
| Scotto Investments 2, Inc | Durham, NC | 2021 | $730,727 |
| Massage Envy Glen Allen | Forest, VA | 2022 | $679,855 |
| Scotto Investments, Inc. | Raleigh, NC | 2021 | $658,115 |
| Go With the Flow, Inc. | La Verne, CA | 2021 | $474,060 |
| Karma Wellness, LLC | San Pedro, CA | 2018 | $428,566 |
| Building Greater Investments, LLC | Richmond, TX | 2023 | $409,768 |
| Massage Envy Spa | Glen Cove, NY | 2019 | $401,264 |
| Massage Envy Spa - Bozeman | Bozeman, MT | 2016 | $333,448 |
| Energize II LLC | Bloomfield Hills, MI | 2019 | $321,920 |
| Medford Envy LLC | Washougal, WA | 2020 | $314,956 |
| HHME INC. | Hilton Head Island, SC | 2021 | $305,339 |
| Bullet Capital Group, LLC & Bullet Capital Group II, LLC | Brookfield, CT | 2022 | $266,243 |
| Massage Envy Tucker Meridian Salon & Spa | Tucker, GA | 2023 | $194,746 |
| Big Sure, Inc. dba Massage Envy Spa Glendora | Glendora, CA | 2020 | $126,847 |
| CEK Legacy Investments, LLC | Lynnwood, WA | 2021 | $91,927 |
| Scotto Investments 2, Inc | Waxhaw, NC | 2020 | $59,399 |
| Medford Envy LLC | Washougal, WA | 2020 | $26,969 |
Each row above is an SBA 7(a) loan tied to this brand, charged off (defaulted) within seven years of approval — a few businesses appear more than once. Names, cities and loss amounts are exactly as they appear in the SBA’s FOIA release of 2026-06-30; street addresses are omitted by choice. Count them: there are 18 loans.
How this brand compares
share of owners who defaulted within seven yearsFranchise disclosure documents are not required to tell you how many owners failed. This is computed from the federal record of every SBA loan made to this brand, so it is the outcome, not the pitch.
When owners got into trouble
share of failures by yearFailures usually cluster once the opening cash is spent and the first rent increase lands. Plan working capital for that window, not for month one.
Who still lends on it
last two fiscal years| Lender | Units funded |
|---|---|
| Pan American Bank & Trust | 2 |
| American Bank of Freedom | 1 |
| First Internet Bank of Indiana | 1 |
Fewer active lenders means less competition on your rate, and a harder time if the first bank declines.
Each year's owners, as they aged
cumulative % of loan dollars charged off| Opened | Yr 1 | Yr 2 | Yr 3 | Yr 4 | Yr 5 | Yr 6 | Yr 7 | Yr 8 | Yr 9 | Yr 10 |
|---|---|---|---|---|---|---|---|---|---|---|
| 2011 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 |
| 2012 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.4 | 0.4 | 0.4 |
| 2013 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 1.0 | 1.0 | 1.0 |
| 2014 | 0.0 | 0.0 | 0.0 | 0.0 | 6.1 | 7.5 | 10.2 | 13.8 | 13.8 | 15.6 |
| 2015 | 0.0 | 1.2 | 1.2 | 1.2 | 2.7 | 4.3 | 4.3 | 6.5 | 6.5 | 6.5 |
| 2016 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 6.3 | 7.5 | 7.5 | 8.7 | · |
| 2017 | 0.0 | 0.0 | 1.1 | 2.2 | 2.2 | 2.2 | 2.2 | 2.8 | · | · |
| 2018 | 0.0 | 0.0 | 0.0 | 3.0 | 3.0 | 5.7 | 5.7 | · | · | · |
Each row is one year's crop of new owners. Read across to watch them age; read down a column to compare different years at the same point in their life. Blank cells are simply too recent to know.
Brands worth comparing against this one
A default rate only means something next to its neighbours. These are the brands yours is being compared against.
Before you sign anything
This page tells you how past owners fared with SBA debt. It does not tell you whether this brand suits you, what the territory looks like, or how the franchisor behaves. Ask for Item 19, talk to at least five current franchisees and two who left, and run your own numbers.
Check whether the numbers work → What the SBA Franchise Directory is →
Common questions
What percentage of MASSAGE ENVY franchises default on their SBA loans?
Of the 309 MASSAGE ENVY SBA 7(a) loans old enough to judge, 18 — 5.8% — were charged off within seven years. That is about the same as the roughly 5.7% average across all SBA 7(a) loans.
Is MASSAGE ENVY a good franchise to buy with an SBA loan?
This page can only tell you how MASSAGE ENVY's SBA loans have performed, not whether it will work for you. A high default rate does not by itself mean a bad business — it usually means one that has been harder to finance profitably, which changes what a lender will offer you. MASSAGE ENVY's 5.8% is about the same as the ~5.7% norm. Weigh it against the franchise disclosure document and your own numbers before deciding.
How much have lenders lost on MASSAGE ENVY SBA loans?
Across the seasoned MASSAGE ENVY loans in the federal record, 18 were charged off, with about $7,144,797 in SBA losses in total. Every one of those businesses is listed by name on this page — see the 18 that defaulted.